Large Prison, Malaysia

A large prison in Malaysia required a Jacques secure facilities solution to facilitate cell communication, non-contact visits, and public address across the site. The solution required a high-level interface (HLI) integration to CCTV across the site, a visitor management system, and cell intercoms. Integration provides a total security communication system – useful at large sites where multiple security management systems exist. For this project, the main system included approximately 50 IP master stations, over 75 cell intercoms, and about 20 PA zones using Jacques UAI-3B1 module. The ability to dynamically group intercoms into zones provided enhanced flexibility for this project, in addition to the PA speakers installed at the site. In addition to the above master stations, 3 PC master stations were installed at this site with at least one used for the non-contact visit system. Jacques PC master station allows for complete call handling and PA functionality, alarm notifications of device state, and custom maps. Jacques non-contact visit (NCV) system is a subsystem of the IP Communication System (650 series), running independently or part of a larger secure facilities system. A Jacques NCV system was added to this site where over 65 NCV handset modules were used for the visitor area. The NCV PC master station has advanced capabilities to record multiple calls concurrently while also triggering calls or PA announcements when required. Enhanced covert monitoring allows guards to listen in on any conversations, record and playback when required. Learn more about Jacques Secure Facilities solution.

Queensland Children’s Hospital

The Queensland Children's Hospital has embraced cutting-edge communication technology to enhance the overall experience for patients and their families. A key feature of their approach is the implementation of an IP video intercom and help point unit system....

Dubai Mall, UAE

Measuring 12 million square ft, Dubai Mall is among the largest malls in the world. Structured at the scale of a city; the mall was designed with internal pedestrian streets, fountains, a waterfall, an aquarium, and an underwater zoo – to name a few. Spread over four...

Burj Khalifa, UAE

Jacques is proud to be part of this prestigious project in the United Arab Emirates. Burj Khalifa is a global landmark standing at over 828 meters - the tallest building in the world. Boasting over 160 floors; these lifts have the longest travel distance in the world....

National Heart Centre, Singapore

The Singapore National Heart Centre is one of many sites in the South East Asian region where the Jacques IP Communication System can be found. Jacques Singaporean distributor Ascendo handled this project. This non-for-profit healthcare institution in Singapore treats...

Clarence Correctional Centre, Australia

Clarence Correctional Centre is our largest Secure Facilities project yet. Jacques worked with Saab Australia on this project integrating via High Level Interface (HLI) to provide a complete security solution. An innovative facility with state-of-the-art design...

Correctional Facility, South Africa

One of the key benefits of selecting a Jacques system is flexibility – in design and architecture. Jacques first project in South Africa was a correctional facility upgrade where each cell required an intercom replacement. The intercom design requirements were...

Southern Cross University, Australia

Southern Cross University has campuses in Coffs Harbour, Lismore and the Gold Coast. Ben Graydon (the Campus Services Supervisor) is very pleased with the Jacques Emergency Help Point System the university has installed. The model of intercom used on the campus is the...

Prison, Afghanistan

A prison in Afghanistan approached Jacques with the requirement of a robust and secure visitor management system. As part of the security requirements, the prison needed a system with the ability to record calls covertly when required, without alerting visitors or...

Prison, Brunei

Jacques have an established reputation of advanced monitoring systems – well suited for environments with contact and non-contact visitor areas. The ability to covertly listen-in on conversations via a designated PC master station, provides security personnel with...

Sunshine Coast University Hospital, Australia

Sunshine Coast University Hospital is a high profile hospital project that features the Jacques IP Communications System. We have worked closely with Schneider Electric, the system integrator and installer handling the project. Working with Schneider we have supplied...

Customizable Control Room Software

Jacques J650UI, a powerful & versatile security & communication application for ultimate control. Customizable to suit any security-critical solution – prisons, bus & rail networks, universities, public spaces, schools. Control desk functions at your fingertips. Real-time, visualization of your site. See what’s happening via interactive icons, CCTV integration, configurations for jump-on-action screens and alarms. Respond instantly to emergency situations or actively control your premises.

From the simple to the complex, the choice is yours

From minimal layout and configuration to the introduction & customisation of user workflows, maps and configuration of features, the power of the application grows. A security application built on function & communication.

Integration capabilities

Jacques boasts a number of High Level Interfaces (HLI) to industry leading, thirdparty systems, enabling the functions of our system to integrate with numerous building and security management, telephony, CCTV and access control systems. The Jacques High Level Interface software permits third parties to enhance their own programs to interact, control and respond to the Jacques IP Communication System. Provided to third party developers via SDK, Jacques can make events available from our system to a client’s application through event handlers. This allows third-party system designers to communicate with the Jacques IP Communication System without having to implement network communications or low-level protocol message handling.

Controller software

For all the control, management & reporting.

At the heart of any Jacques IP communication solution is a system controller engineered for seamless control and efficient management. Our robust controller(s), complemented by a range of included and optional software provide the endless opportunities for our customers and their security communication requirements. Our in-house team designs and engineers all Jacques software modules, enabling us to deliver cutting-edge IP communication solutions that cater to unique market requirements.

Ultimate control room

Control room managment made easy. Jacques range of master stations allow for the management of a site – audio, video, public address, fault management.

Cell intercom stations

Built to withstand the harsh prison cell environment, a Jacques cell intercom station provides calling & monitoring. Background music streaming options are also available. Anti-ligature speaker pattern design ensure safety. Automatic echo cancellation ensures crystal-clear, quality audio everytime.

Explore the range