Commercial buildings & precincts.

Reliable & integrated communication, always.

Intercom & public address DESIGNED to integrate with leading building management, security, CCTV and access control systems via high level interface (HLI) for complete security management.

Jacques IP Commercial Communications solution provides protection from potential threats, emergencies and incidences in work environments. A Jacques commercial solution offers virtually unlimited intercom endpoints; including robust fire stair intercom, help point unit systems as well as a flexible public address system, all of which seamlessly integrate to many leading building management, access control and CCTV systems. Security personnel, within a commercial building, utilising a Jacques IP Communications System can protect assets and ensure the safety of all individuals within a complex.

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Unparalleled, dependable & reliable

SIP integration

Integration between the Jacques PA system & SIP allows premises with a digital telephone system to utilise these endpoints to make public address announcements & make/receive intercom calls. Users can dial PA zones to make live announcements from anywhere in the building. Calls from help point units in car parks can be answered at SIP desk phones. A SIP IP telephone can initiate the operation of relays onboard Jacques intercoms via DTMF, during a connected call. For after hours fuctionality, switch Jacques IP master station to night mode whereby calls are diverted to a SIP phone after 5pm (may also require Jacques Event Controller software).

Intercom-associated camera switching

Integration with leading video management systems and the Jacques IP Communication System allows for CCTV systems to switch cameras in a control room based on an intercom trigger event. Intercoms are associated with nearby cameras. When a call is ringing or established (or any call/device state) the associated camera will present on the monitor for complete audio & visual of a situation. Often camera, layout and PTZ positions are sent with corresponding intercom events.

Concierge or duress calling

One-touch concierge or duress calling from video monitor stations directly to a predefined master station for prompt response.

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Ticket machine & lift intercom

Jacques Intercom Box module (JIB) allows for intercom functionality be inbuilt into a number of structures. The module allows for the connection of (up-to) two call buttons, a microphone and speaker so that intercom face panels can be manufactured as part of ticket machines, lift panels and bollards seamlessly. JIB modules are IEEE PoE and also contain two relays for triggering door access, strobes or any contact.

Manufacture your hardware with a Jacques intercom within.

CCTV camera streams

Configured third party IP CCTV camera streams can be selected & viewed on demand and in real time via the video monitor station (VMS) or PC master station ensuring you know who is calling at building entrances, and who you are potentially letting into the building.

Bollard & gate access intercom

The Jacques system can integrate communication with bollard and boom gate intercoms as well as car park Help Point Units which connect directly to a central security control offering help, assistance and advice. Various mounting options exist for bollard & gate access intercoms so that heights are useful for car & truck users.

Configurable relay modules

Configurable relay modules exist on intercom terminals to activate external equipment – control doors, boom gates, lights or signal CCTV camera presets.

Auto-forward to external phone after hours

The system capable of diverting an intercom call to an external phone under certain, configurable conditions.  For Example:  After hour calls from external intercom door station to a phone number. The intercom call is forwarded to a patrolling security officer’s phone when they are away from their officer station (ie. the security officer master station is on remote).

Call divert intercom feature

Integration that exceeds the competition

Compatible & integrated.

The complete security solution

  • Integrated with other security systems for a complete security solution.
  • Integration via high level interface (HLI) for efficiency & reliability.
  • Integration via OPC
  • ONVIF compatible
  • No need to added hardware for our system to communicate & interact with to another.
  • Integrate with building & security management systems, CCTV, access control & digital phone systems.
  • Backwards compatibility ensures our multi-generational systems operate in harsh environments for decades.
  • We offer our software development kit to others to ensure compatibility with third party systems.

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Security & communication as one for buildings

Products designed for commercial applications

Flexible IP public address

Jacques IP PA system offers unmatched scalability and configuration options. Seamlessly integrated within our IP Communications System, it combines with our intercom and help point unit systems to enable limitless expansion possibilities. Utilizing the power of an IP network, our system provides complete flexibility, allowing dynamic grouping of PA zones without any limitations. This empowers users to design site-specific PA systems, ensuring comprehensive audio coverage across buildings, areas, and precincts. With a state-of-the-art digital signal processor, users have full control over the PA system, effortlessly broadcasting background music to selected zones while making precise announcements to others.

Master station control

Master stations in the system allow users to make live public address announcements, trigger pre-recorded announcements as well as make/receive intercom calls. Added benefit of maps & emergency messages exist in PC Master station. There is a PA master station suitable for your school requirements.

IP help point units

Help Point Units (HPUs), the ultimate solution for environments prioritizing public safety. These user-friendly and reliable IP call points are designed to withstand weather & harsh outdoor environments, ensuring robust and seamless communication. With one or two button calling, simply press the call button to connect with central control. Our HPUs are available with emergency or dual emergency and information buttons, catering to situations where additional assistance may be required. Equipped with configurable relays, these units effortlessly control lighting, duress alarms, CCTV, or gate systems commonly found in public safety and transport environments.

IP intercom terminals

IP intercom terminals (video & auido-only) for simple communication. Built to withstand harsh environments & continued usage.

Our global success. Explore project references.

Commercial buildings & precinct projects

Adelaide Shopping Centre & Adelaide Convention Center ADNEC Project (AE) Altona Mobil ANZ Data Center (NZ) Bank of Thailand (TH) Barangaroo Belmore Disaster Recovery Center Boral Berrimah Box Hill ATO Bukit Bintang City Centre (MY) Burj Khalifa (AE) Celcom Tower PJ Sentral (MY) Centerlink Head Office Chunghwa Telecom (TW) Coles Car Park HQ Movie World National Library (NZ) Nusajaya Tech Park (MY) Pacific Fair Shopping Center Pavilion Kuala Lumpur (MY) Plaza Sentral KL Sentral (MY) PNBS National Banknote Site Polaris Data Center Port of Melbourne Corporation Puteri Harbour (MY) Queensland Multicultural Center Reserve Bank of NZ (NZ) Robina Town Center Shopping Center SAPOL Headquarters Shell Building KL Sentral (MY) Department of Immigration & Citizenship, Cairns Dubai Chamber of Commerce & Industry (AE) Dubai Mall (AE) Equiniux Melbourne Frankston Aquatic Center Gold & Silver Towers (AE) IKEA Johor Bahru (MY) IKEA Mytown Kuala Lumpur (MY) Ipswich City Council Kuala Lumpur City Centre (MY) Maroochydore Government Building MBSB Tower PJ Sentral (MY) Melbourne Markets Merdeka KL118 Tower (MY) Minda Complex Singapore High Commission (SIN) Sydney Harbour Foreshore Taronga Zoo TCM Building (MY) Telekom Malaysia Damansara Building (MY) Telstra Data Center Tropicana Garden (MY) Wesfield Miranda Westfield East Garden Westpac World Trade Center, Bangalore (IND)

Queensland Children’s Hospital
The Queensland Children's Hospital has embraced cutting-edge communication technology to enhance the overall experience for patients and their families. A key feature...
Introducing Jacques V8 Software Suite
[et_pb_section][et_pb_row][et_pb_text]Introducing Jacques next generation of software. Version 8 (V8) software introduces improvements to security, user experience,...
Security Expo 2022 Highlights
A fantastic turn out at the Security Expo 2022! The three day conference was held at the ICC Sydney this year, returning for the first time since the pandemic. For over...
American Correctional Association (ACA) Conference 2022
ACA Conference 2022
Jacques Technologies exhibited at the annual American Correctional Association (ACA) Congress of Correction 2022 at booth #512. The four-day conference was held at the...
V8 Software Release by Jacques Technologies
Release Notes C9
The Jacques IP Communication System (650 series) V8 software suite (July 2022) is the new system, boasting a variety of new features and improvements from V7. Version 8...
Dubai Mall Major Project by Jacques Technologies
Dubai Mall, UAE
Measuring 12 million square ft, Dubai Mall is among the largest malls in the world. Structured at the scale of a city; the mall was designed with internal pedestrian...
Major Intercom Project by Jacques Technologies at UAE's famous Burj Khalifa Building
Burj Khalifa, UAE
Jacques is proud to be part of this prestigious project in the United Arab Emirates. Burj Khalifa is a global landmark standing at over 828 meters - the tallest...
Large Prison Project in Malaysia featuring cell intercoms and advanced security solutions by Jacques Technologies
Large Prison, Malaysia
A large prison in Malaysia required a Jacques secure facilities solution to facilitate cell communication, non-contact visits, and public address across the site. The...
National Heart Centre in Singapore Major Project by Jacques Technologies
National Heart Centre, Singapore
The Singapore National Heart Centre is one of many sites in the South East Asian region where the Jacques IP Communication System can be found. Jacques Singaporean...
Clarence Correctional Centre Prison Project by Jacques Technologies and our integration partners
Clarence Correctional Centre, Australia
Clarence Correctional Centre is our largest Secure Facilities project yet. Jacques worked with Saab Australia on this project integrating via High Level Interface (HLI)...
Carparks

The Jacques system offers enhanced safety and security for car parks, featuring help point units, public address and intercom stations that can be seamlessly integrated into ticketing machines and boom gate bollards. Whether it’s a late night at the office or a shopping spree that extends into the evening, patrons can navigate the car park with peace of mind, knowing that assistance is just a button press away.

Data centres

Jacques IP communication system helps in providing a high level of security and
protection of data information. Often data centres require a solution to provide redundancy across the communication system. Jacques offers a redundancy solution which ensures continual, uncompromised system operation. In the case of a module, hardware or software failure, a secondary controller will automatically activate and connect with the endpoints to ensure continuous system operation.

Jacques video intercom system installed at data centres ensures calls made at building entrances or logistics boom gates provide a video feed of the caller to central control who have the ability to grant the caller access if granted.

SECURITY SYSTEM INTEGRATION | VIDEO INTERCOM | REDUNDENCY

Multi use

In mixed-use commercial and residential buildings, the safety and security of occupants—including office workers, residents, visitors, and facility staff—are paramount. With high foot traffic and varying building uses, many people may not be familiar with emergency procedures or designated safe meeting points. This makes a reliable communication system essential. Jacques’ IP intercom and PA system offers seamless integration with security, access control, and CCTV systems, ensuring effective communication during emergencies.

The system supports unlimited audio and video intercom terminals throughout the building, including lifts, fire stairs, and common areas. It also features a multi-zone PA system that enables targeted or building-wide announcements. In the case of an emergency in a lift, for example, the intercom provides direct communication to security or emergency services, while integrated CCTV ensures a quick, coordinated response. This versatile, discreet system enhances safety by enabling real-time monitoring and communication for both everyday operations and crisis situations.

Fire stairs

Fire stairs are vital for building safety, ensuring quick exits during emergencies and monitoring potential security threats. In the event someone becomes trapped in the fire stairs, a single-button intercom at each floor’s fire door connects directly to the security office or an external phone line. This allows security staff to remotely unlock fire doors, monitor the stairwell through integrated CCTV, and communicate with the individual via the intercom.

FIRE STAIR INTERCOM | CCTV INTEGRATION

Download  resources & brochures

Everything you need to know about a Jacques IP communication solution for commercial buildings & multi-use precincts

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INTERCOM TO WORLD (I2W) BROCHURE >

DIAGNOSTICS & REPORTING BROCHURE >

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