Intercom & public address solutions for security communications

Communicationcritical intercom & public address systems designed & manufactured by Jacques  Technologies that seamlessly integrate with leading CCTV & video management systems, security management systems & access control systems resulting in a complete security communications solution. Built initially & especially for the corrections & prison market and with over 40 years’ we’re the experts in critical security communication.

Fit-for-purpose like no other

Solutions designed originally for jails & corrections

In environments where safety is critical, Jacques provides a comprehensive IP communication solution designed to enhance the security of both staff and inmates while providing operational efficiency. Our  IP Communication System is specifically engineered for the corrections sector, delivering reliable, real-time communication and monitoring around the clock. The Jacques IP communication solution integrates seamlessly with existing security infrastructure, ensuring cost effectiveness. Renowned by institutions throughout Australia and beyond, Jacques leads the way in creating dependable solutions that focus on safeguarding the welfare of all individuals involved.

Founded. Brisbane, Australia

Export countries

Largest project # endpoints

Corrections projects globally

Much more than an intercom system

Built for corrections, built to last

A Jacques IP Communication solution is originally & specifically designed for the corrections sector, providing a robust and dependable platform for critical security communications rather than relying on modified technologies. At its core, a Jacques solution is engineered for durability and reliability, ensuring effective communication in security-sensitive environments. Its architecture is adaptable and scalable, guaranteeing a long-term return on investment.

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Large Prison, Malaysia

A large prison in Malaysia required a Jacques secure facilities solution to facilitate cell communication, non-contact visits, and public address across the site. The solution required a high-level interface (HLI) integration to CCTV across the site, a visitor...

Clarence Correctional Centre, Australia

Clarence Correctional Centre is our largest Secure Facilities project yet. Jacques worked with Saab Australia on this project integrating via High Level Interface (HLI) to provide a complete security solution. An innovative facility with state-of-the-art design...

Correctional Facility, South Africa

One of the key benefits of selecting a Jacques system is flexibility – in design and architecture. Jacques first project in South Africa was a correctional facility upgrade where each cell required an intercom replacement. The intercom design requirements were...

Prison, Afghanistan

A prison in Afghanistan approached Jacques with the requirement of a robust and secure visitor management system. As part of the security requirements, the prison needed a system with the ability to record calls covertly when required, without alerting visitors or...

Prison, Brunei

Jacques have an established reputation of advanced monitoring systems – well suited for environments with contact and non-contact visitor areas. The ability to covertly listen-in on conversations via a designated PC master station, provides security personnel with...
Who we are

Jacques designs and manufactures communication-critical intercom & public address products that seamlessly integrates with VMS, SMS & access control systems resulting in a complete security solution. Built initially & especially for the corrections market and with over 40 years’ we’re the experts in critical security communication.

Experience

Intercom & public address systems are our core business. We have been designing and manufacturing them since 1980. The quality of our products, the technical capabilities of our team and our global distributor network ensure our integrated solutions work now yet offer flexibility if requirements change over time.

Reputation

Our brand, products and solutions are highly recommended and supported by security professionals, organisations and government departments in Australia and around the world. These organsations understand our ongoing commitment to quality and customer-driven development enabling them to install a Jacques solution with confidence.

Quality

Our products are Australian designed & manufactured to ensure quality and reliability. Jacques is ISO 9001:2015 certified. With a strict adherence to ISO quality standards, Jacques has ensured that quality not only goes into the product but in all processes affecting a product’s lifecycle.

One system, endless possibilities

Explore other market verticals

Healthcare IP Communication Solution

The Jacques IP Communication System for hospitals & health clinics includes audio & video intercom, help point units and multi-zone public address systems, facilitating multi-layered communication in & across hospitals. The system offers advanced & security-rich features including CCTV camera associations with intercom terminals, entry/exit access control, redundant server set-up for ultimate reliability plus site-specific configuration and use-case call routing. The healthcare communication system easily facilitates calling between carpark help point units and security control, in-theatre cleanroom intercom calling to outside theatres and ward entrance video calling with access control to nurse stations & zone public address announcements simultaneously & within the one system.

Parking IP Communication Solution

Jacques Technologies delivers robust IP intercom and integrated IP-zoned Public Address solutions purpose-built for parking facilities. Our true IP architecture enables centralised management, seamless CCTV integration, remote gate control, and clear audio coverage across all car park levels. With vandal-resistant, ADA-compliant stations and flexible integration to ticketing, boom gates, and guidance systems, Jacques enhances safety, assistance, and operational efficiency across every parking touchpoint.

Public Safety IP Communication Solution

Jacques Smart Safe City solution delivers intelligent IP communication to keep communities safe and informed. With advanced public address, intercom and help point units, plus seamless CCTV and security integration, it enables a smarter approach to public safety. Robust, user-friendly stations provide immediate assistance and access to information, while the IP PA system broadcasts live or pre-recorded messages across targeted zones.

School IP Communication Solution

Jacques’ IP Communication System delivers fast, reliable emergency response communication alongside fully automated bell scheduling and PA. Schools can broadcast live or pre-recorded alerts, tones, music, and announcements to targeted zones, while customised bell schedules support daily operations. Lockdowns, evacuations, and urgent messages can be triggered instantly, with optional mass text, email, and browser notifications for staff—ensuring clear, coordinated communication across the entire campus.

Tunnel IP Communication Solution

Jacques’ tunnel communication solution combines purpose-built tunnel speakers with true IP technology and dedicated fail-safe hardware and software to deliver absolute reliability in demanding environments. Devices connect directly to Ethernet for seamless scalability, while our engineered audio platform ensures clear, intelligible announcements and dependable help-point communication. Built on proven, patented loudspeaker technology, Jacques provides a trusted, high-performance PA and emergency response solution for tunnels of any size.